This review storefront
Purchasing and email recovery are disabled during this review. The storefront does not currently collect checkout details or enroll marketing subscribers. If you email support, Zoho processes the message and we use it to respond. Hosting providers may process technical request information to operate and protect the website.
Who is responsible
ehki MENA operates Brief & Cue and is responsible for the purchase, delivery and support information it uses. Contact support@briefandcue.com, or Al Abi Iskandar BLDG, Zgharta, 1200, Lebanon, for privacy questions.
This notice covers the Brief & Cue storefront and support. Paddle has its own responsibilities for payment, tax, fraud and buyer records, explained in its privacy notice.
Information we use
- Purchase information: the checkout email, customer and transaction references, purchased-item reference, paid total, currency and payment/refund state supplied through Paddle.
- Delivery and recovery: the destination email, delivery requests and status, protected link records, relevant times and errors needed to send or restore the download.
- Support: your email, order reference, messages and any attachments you choose to send.
- Service security: request information handled by hosting and checkout providers, including IP addresses and browser information where they process it. Our recovery service uses keyed identifiers derived from IP/email to limit repeated requests.
Brief & Cue’s delivery database does not store your full card number or card security code. Enter payment details only in the payment provider’s checkout.
The workbooks are files you use yourself. They do not automatically send your event budgets, contacts or schedules to us. If you send a support example, remove other people’s personal information first.
Why we use it
We use purchase and contact details to supply the kit, send or recover your files, provide support and handle payment questions. We use operational records to verify purchases, prevent abuse, investigate failures and maintain reliable access. We retain records where needed for legal, accounting or dispute obligations.
Where applicable data-protection law requires a legal basis, these purposes rely on performing the purchase contract, meeting legal obligations, or legitimate interests in keeping the service secure and resolving problems, subject to your rights. Promotional email requires a separate choice; buying the kit is not permission for unrelated marketing.
Service providers and locations
This review storefront uses OpenAI Sites on Cloudflare infrastructure for hosting, and Zoho for the support mailbox. The planned purchase service uses Paddle for checkout and payment records, protected Cloudflare storage for downloads, and Resend for transactional messages. Payment and transactional delivery are not connected yet. Information is shared as needed for each service when enabled. Paddle processes payment information under its own terms and privacy notice.
Our business is in Lebanon, and service providers may process information in other countries. The applicable protections and transfer arrangements must be established for the countries where we offer the product. Contact us for information about the arrangements relevant to your purchase.
Provider information: OpenAI privacy, Cloudflare privacy, Resend privacy, and Zoho privacy.
Cookies, analytics and marketing
The current storefront does not run advertising pixels, marketing enrollment or a visitor analytics service. The free budget check requires no email. Checkout providers may use technology necessary for payment and fraud prevention under their own notices.
We will update this notice and provide any required choice before adding optional tracking or marketing. A transactional receipt or download email is sent to fulfill your purchase.
How long information is kept
Retention depends on the purpose: fulfilling and recovering purchases, resolving support matters, maintaining security and suppression records, and meeting applicable accounting, legal or dispute requirements. A download link’s 24-hour expiry does not delete its purchase or email records.
The production retention schedule and deletion process are still being finalized for launch. This draft does not promise that information is automatically deleted after a fixed period.
Your requests and rights
Depending on applicable law, you may have rights to access or correct your information, request deletion or restriction, object to certain processing, receive a portable copy, withdraw consent, or complain to a relevant supervisory authority. These rights can have conditions and exceptions, including records needed for legal obligations or a dispute.
Email support@briefandcue.com with the request and the purchase email or order reference. We may need proportionate information to verify ownership. Do not send identity documents, passwords or full payment details unless a secure, necessary process is arranged. Requests about Paddle’s own processing may also need to go directly to Paddle.